No delay for glow plugs on 13 ram 3500 standalone

Question

Original firmware was 74.22 it was warm last winter so customer didn't notice a delay.  This winter -30 but plugged in,  it has a hard time starting and is not waiting on glow plugs at all.  Upgraded to 74.27, no change.  Checked settings after reading all the q&a on here.  Swapped out evoall to a new one with 74.27 and still the same result. Any suggestions?

Answer 1

After programming to 74.27, perform a master reset and reprogram module to vehicle.