Questions & Answers

Why does my device show offline

0 votes
My evo start was running fine for the first year, yesterday at 10am it stopped working and anytime I try to send a request it says device is offline. How to I fix this? I was in the middle of driving to work when it went offline, according to the history.
asked Dec 7, 2023 in Hyundai by Macademicz (130 points)

1 Answer

0 votes
Hello,

What is the device id? Should start with 810....

Best regards.
answered Dec 7, 2023 by derek g (347,180 points)
81012400296
commented Dec 7, 2023 by Macademicz (130 points)
Hello,

Yes it shows offline for the last 3 days.

I would suggest having the technician that installed the unit verify it for power and ground.

Best regards.
commented Dec 8, 2023 by derek g (347,180 points)

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