My car isnt responding to the App

Question

Hi,

I have the cx-3 2019 and EVO start 2 was installed with phone app. everyhing was fine until lately i realized that when using the app ex: engine start , that it would indicate that the car is started but in reality nothing happened. Same as lock or unlock. Phone app states that it worked but there is no change. Keep in mind tough that when i use the key starter the car does turn on. Any suggestions? please help!!

Answer 1

there is no communication between antenna and remote starter.

First would be to have the antenna reprogrammed to the starter

Comments

can i do this myself, or do i have to go back to the dealership?

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Would be faster and easier to just let the person who installed it, reprogram it. 
 

Guide is available here but you will need to know which model remote starter the  EVO-START2 antenna is connected to: https://cdn02.fortin.ca/download/69731/evo-start2-ant-install-guide-69731.pdf

 

If your antenna does NOT look the one on the first page, than you have the EVO-START (not EVO-START2) antenna. They both work on the EVO-START2 App. This is the guide: https://cdn02.fortin.ca/download/59871/evo-start-install-guide-59871.pdf

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Last thing. What is the valet button?