Evo-All does not disarm aftermarket alarm with proximity remote

Question

Evo-all with encore E9 remote starter on 2017 Kia Optima PTS.  Im using GUIDE # 58751 and just like guide said i eneibled C1, D6 and i turned 2nd protocol option for idatalink remotestart ON. What problem i have with this set up that when i use OEM key or proximity remote it does not disarm aftermarket alarm witch makes it alarm to sound but guide clearly says that it should work with option C1 enebled.  Everything else seems working fine.  What could be a problem?

Thanks

Answer 1

When you use the proximity feature to unlock the car does the blue led on the evo do anything?

 

Also if you unlock it with the OEM remote does it disarm the encore piece?

Answer 2

Is the blue led flashing on the evo? it will flash once per lock press, twice per unlock. This is your indicator that lock/unlock is read and sent to the starter.

What is the evo service number?

Comments

I don't have acces to that car anymore so I can not check service number nor led lights flashing patern. I will reply with more details as soon as I get hold of a car.

Thanks