Questions & Answers

Evo Start 2 app New Account message email already in use

+1 vote
Installing new Evo Start 2 app with new account on iphone and message saying email already in use. We never used that email for fortin. Please help why is this causing. App installed but account setup is stuck without accepting any email. Thanks for help.
asked Sep 10, 2023 in Toyota by akm (850 points)
reopened Sep 17, 2023 by akm

1 Answer

0 votes
Best answer
If the email was used for another app such as MyStartPlus, Orbit, Auto360, Vizion etc, the account will already exist since it's all one database run by Otodata (the supplier).
answered Sep 11, 2023 by Robert T2 (298,600 points)
selected Sep 17, 2023 by akm
Thanks. That is the case.